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Privacy Policy

Last updated: 13 Jun 2025

Golden-House.uk, operated by DreamCatcher 3D Limited ("we", "us", "our"), is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable UK law. By accessing or using Golden-House.uk ("the Platform"), you agree to this Privacy Policy.

Data Controller

DreamCatcher 3D Limited

Office Suite 29a, 3/F, 23 Wharf Street, London, England, SE8 3GG

Company Number: 15693774

Email: info@dreamcatcher3d.co.uk

Information We Collect

We may collect and process the following personal data:

  • User-provided information: name, email address, phone number, property details, images, and other information submitted by you.
  • Account Information: usernames, passwords, and communication preferences.
  • Transactional Data: property listings, messages, communications via the Platform.
  • Technical Data: IP address, browser type, operating system, device information, referral sources, and usage data.

Legal Basis for Processing

We process your personal data under the following legal bases:

  • Consent
  • Contractual necessity
  • Legal obligation
  • Legitimate interest

Use of Data

We use personal data for the following purposes:

  • To operate, maintain and improve the Platform.
  • To facilitate communication between users.
  • To provide customer support.
  • To comply with legal obligations.
  • To prevent fraud and abuse.

Data Sharing

We do not sell your personal data. We may share data with:

  • Service providers who assist in operating the Platform.
  • Legal or regulatory authorities where required.
  • Third parties if necessary to prevent fraud, abuse or enforce our policies.

Data Retention

We retain your personal data for as long as necessary for the purposes for which it was collected, or as required by law.

International Data Transfers

Your data may be processed outside the UK. In such cases, appropriate safeguards (e.g. Standard Contractual Clauses) will be applied.

Your Rights

You have the right to:

  • Access, correct, or delete your personal data.
  • Object to or restrict processing.
  • Data portability.
  • Withdraw consent where applicable.
  • Lodge a complaint with the Information Commissioner’s Office (ICO).

Security

We implement reasonable security measures to protect your personal data. However, we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on the Platform with the effective date.